Our team has upgraded our Ground Penetrating Radar technology so we can provide an even more accessible service to you.
FIRSTLY, WHAT IS GROUND PENETRATING RADAR?
Ground penetrating radar is a non-destructive geo-physical method in which radar pulses are used to create an image of shallow subsurface features (down to 6 metres approximately). This allows you to avoid cutting into items such as the below:
water mains – all types, including asbestos, blue brut
pipes – plastic, poly, pvc
fire main valves
fibre optic cables
road crossings
rising mains
buried manhole covers
underground
underground tanks and pits
SO, WHAT’S NEW?
We are now offering premium Ground Penetrating Radar equipment in all of our service vans. We are also offering by far the lowest rates around for the service. This makes it more accessible than it’s ever been before.
We are the only local Dial Before You Dig Certified Locator. Our vehicles are fully equipped for leak location as well as underground service locations and ground penetrating radar. Nobody carries the range of equipment we do. We have the equipment, the best trained staff, attractive rates and all the insurances that you need. We are also the only such business that has been operating continuously specialising in these areas only for over 30 years.
If you haven’t used us for a while, give us another go. You’ll be pleasantly surprised.
We’re the specialists in the field and our team is ready for your call.
Many Australian businesses and customers are in turmoil at the moment, due to the Coronavirus (COVID-19) and the restrictions governments have had to implement.
With that in mind, we’d like to explain how we’ll be operating over the coming weeks. As an essential business, we’re determined to stay open as long as possible.
Water leaks need to be found and often cannot be safely excavated without preliminary accurate underground service locations. Despite the recent rains, our water reserves are still depleted.
We need to protect the precious water resources of our households, businesses and community. However we need to implement new policies and procedures so that this can be done safely. The health and well-being of our staff and our clients has been at the forefront of our planning and we continue to monitor the advice of the Queensland and Federal Government regarding the outbreak. We will rapidly adapt to any new recommendations.
HERE’S HOW WE’LL BE ABLE TO OPERATE WITH OUR DIFFERENT CUSTOMERS DURING THIS PERIOD. RETAIL CUSTOMERS
On-line or phone bookings are stlli being attended to in a timely manner. As usual we wlli prioritise according to need but usual response times remain as the same or next business day where possible for leaks causing damage or costing big $$$
For staff and customer safety, we wlil not be accepting cash. Credit card payments wlil be carried out safely over the phone.
Our technicians sanitize regularly during the day including before, during and after every job.
Face masks are worn where deemed necessary.
Social distancing is practiced as a matter of course. Usually we have no need to enter a premises. If, however this is necessary, please
understand that our staff wlil ask a few questions to be sure it is safe for them to enter.
Our technicians wlil text clients prior to arriving.
Our office staff are all working from home now.
TRADE CUSTOMERS
Once you advise the details of the job, where possible, we will contact your client and advise the precautions we are taking and how it may impact on the job.
All other procedures are as per Retail Customers above.
TRADE CUSTOMERS
Where possible, we request that our clients allow us access to sites alone to carry out the required works.
If working with traffic controllers, contractors or others, we will require distancing and safe practices to protect our staff.
UTILITIES, BUILDERS AND CIVIL CLIENTS
Where possible, we request that our clients allow us access to sites alone to carry out the required works.
If working with traffic controllers, contractors or others, we will require distancing and safe practices to protect our staff.
NIGHT WORKS AND EMERGENCY RESPONSES
are still available as required subject to safe practices.
PAYMENT TERMS
Customers will be required to settle accounts on a COD basis during this crisis. Credit Cards are the best option where possible.
Please be assured that your safety and amenity is at the forefront of our planning. We will still be there to save water and your money as required. Thank you for your support and cooperation. Stay safe.
Don’t estimate the power of water. Water under pressure is very abrasive. In fact, it is used for cutting toughened glass and many other products in manufacturing processes.
Small leaks quickly become large leaks.
We have seen many different types of leaks during the last 33 years of specialist leak detection. We have the people, the knowledge and the unique equipment to resolve issues. That is why so many of our delivery partners are quality plumbing contractors who understand that there are many aspects of quality leak detection above and beyond simply buying a piece of technology.
Our unique knowledge and combination of technologies is why we are the industry leaders in leak detection. There are now many new businesses purporting to be leak detection specialists. Nobody else has Leaktech’s 33 years of experience, range of technologies and skilled staff who ONLY specialise in leak detection and underground service location.
In January 2020, we were contacted by our long-standing and valued client, J & K Plumbing Works from Gladstone. A major commercial centre in that city was virtually without water on both the domestic and the fire lines. The leak had presented over several hundred metres of a thick concrete carpark more than a kilometre in length. Despite major efforts by the experienced plumbing team, they could not pinpoint the leak.
The centre was losing around 300,000 litres of water a day. That is equivalent to 1.5 Olympic swimming pools of water lost each day.
Leaktech deployed to site from our Sunshine Coast office and began work with the plumbers late at night after the businesses had closed for the day. The leak was located, Leaktech carried out an underground service location to ensure it was safe to excavate and the concrete was cut by waiting contractors.
Over the course of around 10 years, Leaktech has carried out many jobs with J & K Plumbing. They know that when we say “digâ€, that is where the leak will be. We find leaks and we are accurate!
Our Leaktech technician detected two sounds at different frequencies when he first located the leak above concrete, prior to the cutting of the concrete. He advised that this indicated there were most likely two major leaks at this location beneath the concrete, coming from two different types of pipes.
The domestic feed to this property is a large 75mm (3) poly pipe. This pipe was found to be almost completely missing for around 70 mm of the length of the pipe, allowing water to flow from the pipe at full flow. See the photograph below with a shovel beside it to visualise the size of the hole.
Below the domestic water feed, there are three 150mm PVC fire main pipes. One of these pipes had a hole caused by a rock in the back fill. This hole was only around the size of a 20-cent piece.
Water from this fire main was escaping at high flow and high pressure and almost cut right through the domestic line. Whilst this is not the first time that Leaktech has seen this, it was by far the biggest.
Again, this proves the logic in using only proven experts when these (or any other) leakage problems occur. Without the three technologies deployed on this project, it is unlikely that this great result would have been achieved.
Leaktech is often called in by one of its partner plumbing clients as happened here but body corporate managers, property owners, engineers and many others call us directly. We will find the problem and, if required, recommend a suitably qualified and competent contractor to carry out the work.
Don’t waste your time and money. Call Leaktech first.
“I have used Rod and his Leaktech team for the last 10 years and will continue to do so. They are a crucial component of my business locating leaks in difficult areas and in a timely manner. To date they are on a 100% success rate with leak locations which is no mean feat. Definitely recommend these Guys.â€
